School Rules & Regulations
***THIS FACILITY USES PEANUT BUTTER!!! IF YOU OR YOUR DOG HAVE AN ALLERGY PLEASE LET THE OFFICE KNOW PRIOR TO COMING TO CLASS SO WE CAN PREPARE THE ROOM TO BE PEANUT FREE!***
#1. Class Rules:
When you are on Canine Campus Property please be sure to keep your dog restrained on a leash at all times.
We do not permit retractable leashes, choke chains, prong collars, or shock collars to be used while you are attending our classes.
PLEASE do not allow your dog to approach/greet another dog without the approval of your trainer & the owner of the other dog. We have many dogs at our facility who are fearful, reactive, or aggressive who are working on their issues.
Make up classes are not required if you miss a class however, if you would like we offer optional 1-hour private sessions with your trainer for $50 if you’d like to get caught up or 1-hour group sessions for $25 for general obedience practice. You can check with the office or your instructor to see what is available.
Please be sure to bring TREATS with you to every session. We recommend bringing 3 types of treats. A basic treat (such as kibble), a good treat (such as a regular dog treat cut up into small bits), & a high value treat (such as cheese or hot dogs cut up into small bits).
You MUST turn in your Questionnaire prior to you coming to class so your instructor can review it & be prepared to help you as well as to be sure you are in the right class for you & your dog. (we have a digital version available on our website for your convenience) If you would like a private session, drop & train, or in-home obedience you will not be scheduled until we receive your questionnaire.
#2. Vaccine Requirements:
Your dog must be current on vaccinations per their age. If you are a new client, you MUST provide us with a copy of your dog’s vaccination records BEFORE your dog enters the building.
If your dog’s vaccination records are expired in our system you will be notified & asked to provide an updated copy before coming to your next class.
We require your dog to have Rabies (if older than 6 months), as well as DHPP & Bordetella (Kennel Cough). If your puppy still has boosters needed, they can still come to class as long as you provide an updated record each time they receive a booster.
#3. Payments, Cancellations, & Discounts:
A 50% deposit is due when you register for a class. You will NOT be considered signed up for the class until your deposit is received & your spot might be given to another student.
The remaining 50% is due prior to the start of class for all classes
We accept cash, checks, and credit/debit cards. Payments can be mailed in to the Hubbard office or done over the phone or in person during Hubbard office hours. (Mon-Thu 12-7 & Sat 10-2).
Instructors will NO LONGER accept payments the day a class starts.
Any class with less than 3 dogs is subject to cancellation or delay. We try to avoid doing this whenever possible, but it does happen from time to time.
You will be notified via the EMAIL ON FILE approximately 5-7 days before the scheduled start date of your class of the status of the class. This email will either confirm the class is running or notify you of its cancellation or delay.
If we cancel a class we will offer you a full refund of the money paid if there isn’t another available class that works for you.
There are NO REFUNDS for a class once it has begun.
If you cancel out of a class with less than 48 hours’ notice, you will not receive a refund.
We offer a few discounts on many of our classes:
10% off for dogs rescued less than 1 year ago
10% off for clients over 60 years of age
10% off for veterans
$40 off the second dog if you enroll 2 dogs in the same class
15% off the total if you pay for 2 or more classes at once
Discounts cannot be combined together.
Discounts do NOT apply to:
Pay-per Session Classes
Puppy Classes, Packages
If you’ve taken a class before & would like to retake it for any reason, you can do so at 50% off the cost of the class. Exceptions to this is Pay-per Session Classes & Do More with Your Dog Classes. (Retakes are full price because they are encouraged in Do More with Your Dog-there are many more tricks available so each 6 week session is like a new class).